Assertiveness is:
The ability to…
express your preferences, opinions, thoughts, and,feelings in direct, honest and appropriate ways free from irrational beliefs
It also means standing up for your own rights without violating the rights of others.

Without fears
Without prejudices
Without negative feelings

Acting assertively can increase your chances for honest relationships, will allow you to feel self-confident and will generally gain you the respect of your peers and friends.

VERBAL SKILLS

Conversation Skills:
Listening Skills
How to Start a Conversation
How to Close a Conversation

Protective and Defensive Skills:
How to Manage a Criticism
How to protect ourselves from
Aggressive People
How to find a Point of Contact in case of different point of view